Distance Sales Agreement
DISTANCE SALES
This contract has been drawn up in accordance with the Regulation on the Implementation Procedures and Principles of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137, in accordance with the obligation to conclude a contract for sales made over the internet, and the articles are as follows.
ARTICLE 1 - SUBJECT
The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers-Distance Contracts Implementation Principles and Procedures regarding the sale and delivery of the product sold by the SELLER to the BUYER, whose qualities and sales price are specified below.
ARTICLE 2.1 - SELLER INFORMATION
Title: CNS KOZMETIK REKLAM TİCARET LİMİTED ŞİRKETİ (hereinafter referred to as the SELLER)
Address: Venezia Mega Outlet AVM Küçükköy, Karadeniz Mahallesi, Eski Edirne Asphalt, Metris Junction No: 408, 34250
Email:charmainsatis@gmail.com
ARTICLE 2.2 - BUYER INFORMATION
as a customerwww.charmains.comThe person who is a member of the shopping site or who places an order without being a member, who makes a purchase.
The address and contact information used while becoming a member or placing an order is taken as basis.
ARTICLE 3 - CONTRACTUAL PRODUCT INFORMATION
It consists of the type, quantity, brand/model, color, quantity, sales price, payment method, and information at the time the order is finalized.
ARTICLE 4 - GENERAL PROVISIONS
4.1 – The BUYER declares that he has read all the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product or products that are the subject of the contract specified in Article 3, and that he has given the necessary confirmation in the electronic environment.
4.2 – The product or products subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. This period can be extended for a maximum of 10 days, provided that the BUYER is notified beforehand.
4.3 – If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4 – The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
4.5 – For the delivery of the product subject to the contract, it must be accepted when shopping on our site and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER's obligation to deliver the product is deemed to have been lifted.
4.6– In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the BUYER has delivered the product. It is obligatory to send it back to the SELLER within 3 days. In this case, the shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.
4.8– Defective or damaged products of the products sold with or without a warranty certificate can be sent back to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be covered by the SELLER.
4.9– This contract becomes valid after the BUYER's payment is approved by the system.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The buyer has the right to withdraw within 2 (2) days from the delivery of the contracted product to himself or to the person/organization at the address indicated. In order for the right of withdrawal to be exercised, the SELLER must be notified via the Instagram page or by e-mail within this period, and the product must not be used within the framework of the provisions of Article 7 and the packaging must not be damaged. In case this right is exercised, it is obligatory to return the original sales invoice and a copy of the cargo delivery report stating that the product delivered to the 3rd party or the Buyer has been sent to the SELLER. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the BUYER's credit card account. The SELLER cannot be held responsible for the failures on the bank's part in the return of the product price. If the original sales invoice is not sent, the value added tax and other legal obligations, if any, are not refunded.
The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER.
a) In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.
b) The products to be returned must be delivered complete and undamaged with their box, packaging. (If the protective elements such as packaging, tape, seal, package have been opened by the buyer)
c) The seller does not refund the shipping fee collected from the buyer when selling the product.
The non-refundable cases, although the customer requests a return to the store within 2 days, are as follows:
- Products that are custom-made at the request of the buyer and made personal by making changes or additions,
- Products that are not suitable for return due to their nature (all products in the earrings, piercing category),
- Products whose prices are determined in the stock market or other organized markets (all products in the silver category, etc.)
In addition, the consumer cannot use the right of withdrawal for the goods produced in accordance with the special requests and demands of the consumer or made personal by making changes or additions.
In the implementation of this contract, TC. Consumer Arbitration Committees and Consumer Courts in the SELLER's or BUYER's place of residence are authorized up to the value declared by the Ministry of Customs and Trade.