delivery
Your orders are delivered to cargo within 10 working days (Monday-Friday) after bank approval. Depending on the distance of the delivery address to our store (Charmains Accessories), the courier company will deliver your order to you within 1-10 days.
In case of a mishap caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.
All of the products you choose will be delivered to you by the contracted cargo companies with the guarantee of Charmains Accessories.
The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock for the first time.
charmains.comIt is an online shopping site. It allows multiple users to shop at the same time. Although it is rare, it is possible for the consumer to buy the same product and the product is out of stock in this case;
If the product you have paid for is out of stock, there is a waiting period of at least 4 (Four) days and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made is returned to him.
Return Policy
For return requestsInstagramYou can contact us via our address (@charmainsaccessories) or our e-mail address (charmainsatis@gmail.com). For more information about the right of withdrawal and refund requestsDistance Sales AgreementYou can read .
Shipping charges for exchanges and returns at the buyer's request belong to the buyer.
There are no returns or exchanges on personalized products.
For hygiene reasons, there are no exchanges or returns on products in the piercing, earring and earcuff category.
When you receive the products from the cargo officer, you must open the product package and check it, and if there is any damage, you must make a report to the cargo officer.